The Fresh Market
Reviews and Complaints
www.thefreshmarket.com
Anonymous
Peppered Bacon - There is no Santa Clause?
For my Families Christmas gathering, I stopped by the Winston Salem store for some specialties, one of which is the peppered bacon they display so nicely in the meat case as though it was freshly cut and prepared that morning. The case was empty so I asked the meat manager and they said they had some in the back. I returned to the meat counter a few minutes later after picking up my other purchases and found my request nicely wrapped in the TFM paper packaging. This Christmas Eve morning a retrieved the package from the refrigerator as we were preparing breakfast for my family of 10, visiting from out of town and as I opened the TFM paper, how suprised was I to find the fresh cut bacon still wrapped in the plastic wrapping from Smithfields - I mean come on, yeah, sure I know I am paying way to much for some bacon but for goodness sakes, the idiot could have at least taken it out of the plastic Smithfield wrapper before wrapping it in the festive TFM paper wrapping. I guess there is no SantaClause after all - Thanks TFM.
Anonymous
Dunwoody, Georgia
Horrible. Same issue!!!
Happens every time. Finally asked for Mgr and was told too bad soo sad its a Corp and Computer issue. Overcharged Again and i guess computers at Fresh Market cannot be overwritten or changed?????? Really???? Very disappointed (again) but guess with the success of other Chains FM is confident in their process of overcharging and living in the 80's prior to the technology age...... oh yah and the age of CSAT..... very low!!!!!!!!
Reason of review:
Problems with payment
Betsy Hmx
Richmond, Virginia
Was ignored at the meat station
Sunday morning before Thanksgiving went to The Fresh Market in Careytown (Richmond, Va) to purchase ham. Waited my turn, and was ignored. The store was not super busy, but the meat section had 7 or 8 customers. When my turn came, aggressive people took over and left me in their dust! Asked to speak to a manager and yes you cannot make this up. The manager was working at the meat section, I suggested that The Fresh Market should assign numbers for better customer service, she agreed as she waited on another customer.
Reason of review:
Poor customer service
Anonymous
Baton Rouge, Louisiana
Bad chef
On a Saturday the fresh market had new york strips on sale half and whole ok i purchase a half and had it cut by this girl who said she was a chef she sharpen her knife for 20 minutes she gave me a horrible look as she was messing up my new york strip she half wrapped my meat horrible service from this person
Reason of review:
Poor customer service
Anonymous
Fort Lauderdale, Florida
Organic vs Conventional Produce
Can you see anything wrong in this picture ?
Anonymous
Baltimore, Maryland
Not Great
Outside trash can overflowing. No inside help to ask about location of items.
Anonymous
Employees cannot speak English
Doral new store opened and its employees cannot speak English.
Reason of review:
Poor customer service
Anonymous
Hendersonville, North Carolina
Don't fall for the Little Big Meal special!
ONLY offered almond pillow cookies!
Reason of review:
Not as described/ advertised
Anonymous
Raleigh, North Carolina
Garlic garlic garlic
I am so sick and tired of every single premade dinner, seafood Patti, salad dressing, having garlic in it. Some people don't like garlic. Some people are allergic to garlic. Why must it be added to every single thing. I am especially upset that the premade, wonderful Little dinners always have garlic just stop with the garlic sometimes
Reason of review:
Bad quality
Anonymous
Expired food, metal element's pieces in prepaid salad
The manager Tony could care less about food being expired, he said "refund her" ran away. Morgan Diatrict manager..YOU MAY WANT TO CHECK ON THE PEOPLE WHO REPRESENT YOU. NOT FRESH FOOD..DISGUSTING AND NO ONE CARES
Reason of review:
Bad quality
Anonymous
Atlanta, Georgia
Pissed off beyond pissed
The assistance store manager George tells the New store Manager Ron that I'm stopping the associates from doing their work by talking to them then they go to my wife and tell her like she said I'm a heart patient an everybody know I'm in an out the hospital I been coming to this store for the last six years an no manager has harassed me like George
Reason of review:
Poor customer service
Anonymous
Clean up your act, it's going downhill
I am a regular Fresh Market shopper but I went to Fresh Market on Forsyth Road in Macon, Ga on June 12, 2017. I bought a Greek salad that was out of date and the lettuce was brown and the hamburgers I bought in the meat department had a funny smell when I opened them up and some of the meat in the middle had turned brown. What is going on Fresh Market? Clean up your act.
Reason of review:
Bad quality
Anonymous
Prices have increased way too much
I have been a Fresh Market customer for years here in Winston Salem. I must say that upon comparing prices with other stores..ie. Trader Joes, Harris Teeter, the Fresh Market has much higher prices on produce and the produce looks aged. For example, watermelons are priced at $7.99 (you can get other stores for $2.99), head lettuce at $3.99 (other stores at $2.99), chips are high, and I could list many other things. The bread aisle's are low and seem to have breads that are just about out of date. In summary, I am moving my business to other stores in area such as Publix, Harris Teeter, where things are more reasonable.
Reason of review:
Pricing issue
Anonymous
BEWARE of 'Fresh' Market's freshness!
Fresh Market, Tallahassee, FL First, let me say I almost never write reviews, but I feel this one badly needs to be written. We have shopped at this store for several years. You might think that a store with 'fresh', in its very name would pride themselves on having fresh produce. Not so Fast! Saying it's so sure hasn't made it so in this case. I've been a little suspicious about Fresh Market's 'freshness' lately,- just call it an overall sense I get when I've shopped there. But today has sealed the deal for me. I bought a 'fresh' coconut for $2.49, but when the cashier rang it up, it came up at $4.99. I called attention to this at the checkout, and the clerk corrected the price without a word. Looking back, that should have been my signal that all may not be well. I immediately opened the coconut when I got home because I was looking forward to having the milk and some fresh coconut meat. But, in a word, all of it was RANCID, ROTTING, AND falling apart - totally disgusting. The milk was like muddy water. (Pictures upon request! I've notified the manager and advised him to get the rest of that batch out of his store fast). BEWARE of 'Fresh' Market, and be especially careful about anything marked down is my read. I suppose I should not allow one bad experience to make me boycott any retailer, but this was so disgusting and so obviously wrong I cannot get past it. You can now sign me as an ex-customer of 'Fresh' Market forevermore!
Reason of review:
Bad quality
1 comment
Anonymous
Halal meat
I bought lamb shanks at your store and froze them. Now got them out and realized they are halal. I totally disagree with the slaughtering of animals for halal meat which is cruel. If your store is selling halal please identify it. I will never shop at your store again. Shame on you Fresh Market.
Reason of review:
Not as described/ advertised
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Ever since they were bought out by this new company the two stores I used to frequent have gone downhill most of the products are used to purchase there are now gone in the floral department is a hideous mess with flowers old and dead most of the time. They call themselves a specialty store but have gotten rid of most of the specialty items, in my opinion Fresh Market will not be around in the long term and will probably close.