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Contact The Fresh Market Customer Service

The Fresh Market Phone Numbers and Emails

Toll-Free Number:

  • (866) 817-4367
Call customer service
Send Message

Customer Service:

  • (888) 246-7822
    Delivery or Curbside Inquiries
  • (800) 689-2574
    Gift Cards
  • (336) 389-5795

Headquarters:

  • (336) 272-1338

Investors/ Franchasing:

  • (800) 937-5449
    Investor Records

Investors/ Franchising:

  • (336) 615-8065
    Investors, Security Analysts and Members of the Media

The Fresh Market Emails:

Accessibility
Customer Service
Delivery or Curbside Inquiries
Investors/ Franchasing
Media
Marketing Inquiries
Is this your business?

The Fresh Market Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call The Fresh Market is 8668174367. 69% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 3 minutes.

  • People call The Fresh Market mainly because of employment, request for information and product/ service.

View full overview ›

How to Contact The Fresh Market?

Most Popular Number:

(866) 817-4367
Total calls: 101 Issues resolved: 2 Last call: May 20, 2025

Reach the Fresh Market customer service specialist by phone at one of the following numbers: 866-817-4367 or 336-389-5795. Both lines are designed for specific questions about a recent in-store purchase and general queries. Regarding missing items, incorrect charges, product quality, or other delivery or curbside inquiries, call 888-246-7822. To contact the main office regarding corporate matters, dial 336-272-1338. If you need to talk with the manager of the nearest store, find The Fresh Market contacts after clicking on “Find My Store” in the top menu of the company’s website, choosing the store you need on the map, and following “Store Details”.

The Fresh Market also provides written communication via dedicated email addresses. help@instacart.com is the main one among them. Use this address for general questions and curbside or delivery-related inquiries. To report accessibility problems, contact the company at accessibility@thefreshmarket.net. Be sure to specify the webpage with which there were issues during your visit.

The Fresh Market headquarters is located in Greensboro, North Carolina, at The Fresh Market, Inc. 300 N. Greene Street, Suite 1100 Greensboro, North Carolina 27401. This central location oversees various company functions, supporting all stores and services nationwide. You can use the mentioned The Fresh Market address for sending correspondence.

The Fresh Market customer service team operates during the following business hours: from 8 a.m. to 6 p.m. Eastern time, Monday through Sunday. Such a schedule ensures customers can receive prompt help whether they need assistance during weekdays or weekends. If you are interested in when specific store doors are open, choose the location after going to the “Find My Store” page and click on “Store Details”.

The Fresh Market website offers the “Contact Us” page, where you can submit inquiries online using the detailed contact form or following one of the emails. There are also clickable telephone numbers that may be needed for you if you prefer live communication with the manager. To get access to the “Contact Us” page, open the menu by clicking on three horizontal lines in the upper-left corner, open the “Company” block, and follow “Contact Us”.

PissedConsumer Club

Contact Information

The Fresh Market Website:

The Fresh Market Help Center:

Corporate Office Address:

The Fresh Market, Inc.
300 N. Greene Street, Suite 1100
Greensboro, North Carolina 27401
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm (Eastern Time)

More contact details

The Fresh Market Rating Based on 83 Reviews

Rating details

2.6
more details
Customer service
Layout of Store
Value for money
Location

Rating stats

Rating trend

Summary of The Fresh Market Customer Service Calls

146 TOTAL
CALLS
02:21 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Fresh Market?

Employment Question:

  • “W2”
  • “Payroll”
  • “Never got w-2”

Request for Information Question:

  • “Need help with paystubs”
  • “I have a question”
  • “Need to speak to someone in benefits”

Product/ Service Question:

  • “Problem with chicken salad for about the 5th time”
  • “Complaint”
  • “Complaint at The Villages Florida Fresh Market”

Shipping and Delivery Question:

  • “I did not receive my pay check for working one day”
  • “Never received gift card”
  • “Delivery not received”

Staff Question:

  • “Service complaint”
  • “Rude manager Falls of Neuse Store”
  • “Employee behavior”

Cards Question:

  • “Gift card balances”
  • “Lost,missing credit card after purchasing groceries,.Left at Doral City Place location.”
  • “Gift card”

Account Question:

  • “Access account”
  • “Forgotten password”
  • “Hsa account”

Activation/ Cancellation Question:

  • “Cancel rib roast order”

Return/ Replace Question:

  • “Change pickup tine”

Other Question:

  • “I am unable rT”
  • “চকpowder”
  • “I was accosted by a client while shopping in the Delray Beach shop”

Compare The Fresh Market Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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