Update by user Aug 25
By me having a second look at the whole thing. I think I was wrong.
That's just the way it is in retale," you are a thief until you make a purchase" She was only doing her job.I'd like to remove this post but I don't know how. Thank you all for your input.
Original review posted by user Aug 23
I have been a big fan of Fresh market for a long time until yesterday being 8/22/19
I am an entrepreneur, I do all of my work from my laptop and have done so for about the last ten years.
I choose only the best locations in which to work undisturbed.
I prefer locations that are safe and comfortable for me.
For a time I thought I had found those attributes at your Cameron Village location in Raleigh but I guess I was wrong.
My daily routine was to sit out front of that store or in a coffee shop, working on my websites, it was always very pleasant for a time and I did my part to help it stay that way in many small ways. For example if I wanted to listen to other music than that which was piped through out the shopping center,I used headphones, so as not to disturb anyone.
If I wanted to smoke a cigarette, I'd walk away from the entrance way of your store so as not to offend any of your patrons with second hand smoke,there are a lot of parents with their kids coming and going to the location throughout the day.
Every day, when I finished my work, I always made it a point to walk into the store and buy a beverage, usually an orange juice.
This time I thought a coffee would be nice.
I went into the store with my own little coffee mug, walked over to the coffee station, not knowing that it was self service, I was looking for a barista but saw no one so I exited the store, upon doing so, one of your employees exclaimed rather loudly,
"SIR YOU NEED TO PAY FOR THAT!" this was very embarrassing for me, embarrassing to me mainly because I am a very low profile man, although I am a very successful businessman and may not look like it, I do that for security purposes, there are a lot of homeless people who hang out at the library, located next door to your store.
I'm not sure if she thought I was one of them, but I felt like I was being racially profiled in fact I'm sure of it but I have no way to prove it.
I grew up in Raleigh during the 60s and racial profiling was a common occurrence among black people, so common that now when it happens to me I know it right away.
I called your corporate office and was advised that her action/s were not a firing offence.
Later that evening I returned to the store to speak to the manager.
I told him what happened, he listened patiently and he advised me that he would talk to her regarding this matter, I thought that was fair enough after which I left the store.
I can't belive that such a fine store as yours appears to be would actually turn a blind eye to this kind of behaviour.Now neither I nor my family nor any of my fellow church members nor business associates will shop there any longer because if this woman is allowed to stay on your payroll, the message I get is that bigotry is ok with you, I find that quite sad, quite sad in deed.
How can you even bare such people, I'm so disappointed in you.
Product or Service Mentioned: The Fresh Market Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
The Fresh Market Pros: Fresh food.
The Fresh Market Cons: You hire trashy people, Terrible customer service.