I called the Spartanburg, SC bakery today to special order a birthday cake. Around 6 p.m.
I stopped at the store to pick up the cake. After a 25 minute wait, the store manager appeared and told me they were out of cake boxes. He said the truck was coming tomorrow and it "might" have some boxes on it. He said he didnt have anything to put the cake in and to come back tomorrow.
End of story.
I have been a customer at this store for over 20 years.
This was my LAST visit to Fresh Market. End of story.
Beautiful stores, high prices, and lousy lousy store management.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Let the company propose a solution.