The Fresh Market Reviews and Complaints
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Update by user Aug 25
By me having a second look at the whole thing. I think I was wrong.
That's just the way it is in retale," you are a thief until you make a purchase" She was only doing her job.I'd like to remove this post but I don't know how. Thank you all for your input.
Original review posted by user Aug 23
Greetings. I...
7 comments
You were walking out without paying for your coffee you mental dingbat. She wasn't rude and didn't do anything wrong. Quit treating these places as your personal business and you won't have any problems you mooch.
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Resolved
Most Helpful
Review
Service
The Fresh Market Customer Care
Pros
- Fresh food
Cons
- You hire trashy people
- Terrible customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
The Fresh Market in Philadelphia, Pennsylvania - Employees and customers cannot afford prepared food at Fresh Market
Dear Corporate We are very pleased to have a very handsome building currently rented to the Fresh Market in our neighborhood. The building is well designed, the interior looks terrific and store traffic is managed in a very smart way. Our concern is PRICING, especially for the prepared food. We hear rumors your employees cannot afford your prices either, and that at the end of the day unsold food is "donated" to charity. Frankly, as customers, we feel the same. We would have loved to buy more of your prepared food, as we reside nearby, but it is overpriced and we cannot afford it. Please contact us regarding how your unsold prepared food is being disposed. Thank you!
Review
Service
The Fresh Market Department
Pros
- Meal for 4 weakly specials
- Terrific building
- Aesthetic interior
Cons
- Many in the neighborhood feel the same
- Many items
- Employees cannot afford shopping at the store
Reason of review
Pricing issue
The Fresh Market in District 9, Maryland - Horrible customer service
Just horrible customer service. Cashiers are mean. The meat cases are never stocked. And, I was there at 9:30am when the store opens at 8am! Asked the butcher if he had other cuts of a meat I wanted and he gave me an attitude. I'm the customer paying money. Then I spoke to a manager and he was like, Oh well, asked for the corporate number and he said don't bother, it will come back to me. I would imagine that their corporate office would want to know that their service is terrible. I'm going to start shopping at Whole Foods.
2 comments
Review
Reason of review
Poor customer service
Preferred solution
Get customer service training for your employees. The customer is you priority. Traders Joe's, Whole Foods and even Safeway have nicer employees
The Fresh Market - Wonderful store
Black Sunday when East Cobb in Marietta people learned store is closing !! Sad and right before the holidays. Nobody wants a German discount store . Hope they loose their A)
Review
Pros
- Good food wonderful staff
Cons
- You closed the store
Reason of review
Closure
Preferred solution
Open it
The Fresh Market in Pompano Beach, Florida - No grocery delivery made
I made an order for Fresh Market grocery delivery. However, the order was canceled and no delivery was made. I personally made no order cancellation. After telephoning Instacart I learned that the order was canceled. The items ordered were specifically for a planned fundraising event; nevertheless, I loss money and credibility due to the cancellation.
Review
The Fresh Market in Sunshine Parkway, Florida - They are not caring anymore....
Most talked about food in the meat market is the marinated strip steak. The store on Glades Road and st rd 7 (Mission Bay Plaza) Well what used to be the most tender meat is now rawhide. The old men behind the counter are just happy to be away from their wives.. yet when we complain we get the rolled eye treatment. Well u keep rolling your eyes because Im rolling my dollars elsewhere...
1 comment
Review
Product
The Fresh Market Meat
Pros
- Prepared meals
Cons
- Terrible customer service
Reason of review
Bad quality
Loss
$26
Preferred solution
Let the company propose a solution
Tags
The Fresh Market in Jacksonville, Florida - Great Employee
Stopped in Fresh Market in Julington Creek to have a basket made and the person that helped me Named Lillian did an outstanding Job. She knew exactly what I was looking for and put together a great gift basket. It is rare that you find people these days that strive for excellence in what they do. She is an asset to your team.
Review
The Fresh Market - Worst job I ever worked for there they exploited me had work later then I was scheduled I was belittled constantly
I was treated like a slave customers treated me like crap they had me bring food to customers cars when there was lightning out and it was raining the gm at the time was a rude slimy weasel his name was eric Thomas he blamed me for the way an employee cleaned the place the night before I wasn’t even working that day
Review
Cons
- Managers were jerks
Reason of review
Work Experience or Job Application
The Fresh Market in Raleigh, North Carolina - Horrible Food Posoning!
Purchased these items on 9/10 that resulted in food poisoning. Just came back from the store and asked them for my money back. The young male manager with brown hair and glasses said they would need to see a doctors report that identified the contents of my husband stomach. I do not recommend anyone shopping at this store. An *** Customer Service and an *** Food Quality.
Review
The Fresh Market - Unprofessional place to work
Management is a joke they hardly do any work but walk around and straighten things. You're lucky if you can get your schedule made for the week before the week starts. Major favoritism with longtime employees. Shifts are scheduled with favoritism. Half the employees don't even want to do the job they're supposed to let alone help other employees or customers. Schedules are never set do to accommodate favorite employees. Sometimes three managers standing around doing nothing but talking, why three manager on at the same time? No training on how to get things done and when you ask for assistance they just send you to somebody else it's a sad place to work
Review
Service
The Fresh Market Customer Care
Purchased a $4.69 bag of taffy which was reduced to 50% off. Was charged full price. Three weeks ago I purchased a special of ground chuck for $2.99 and was charged $4.99. Have tried to contact store but they (NEVER) answer the phone. Winston Salem,NC
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1 comment
That’s how we make our money. Hook em and sink em.
We’re all hoping our customers don’t notice, as most of the idiots that shop our store don’t.
You got us! Congratulations!
Review
Pros
- Food
Cons
- Overcharging
Reason of review
Not as described/ advertised
Loss
$6
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The corporate office could give a crap less about your whining. Try this, idiot...
Get up at 5 am every day, including weekends, drive to your “job”, unload ten 80 pound boxes of meat from the daily delivery, rotate it, date it and cut it all before 9:30 and see how easy it is. You’d be in the corner crying. You people are pathetic, entitled *** Go shop at Wholefoods.
Show your backside there too and see what you get. I’ll tell them you’re coming.
don't like your job.. get another one.